ONU光猫使用的13个问题:los灯为什么不亮?( 二 )


portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">7、PON灯不亮
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">终端光猫上联POS口与工单所配置POS口不符、单一工单数据的丢失、终端Password输入问题、修改Password之前先接通的尾纤 。
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; color: rgb(217, 33, 66);">解决办法:
portant; overflow-wrap: break-word !important;">假如是新开小区首先请从新设置Password,假如不行请与督导联系给看一下所安装工单的Password数据是否正常,在那个POS口下 。
portant; overflow-wrap: break-word !important;">
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">8、PON灯长亮连接宽带提示691用户名密码错误
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">Password输入错误、用户名密码输入错误、密码错误、端口绑定问题、用户电脑问题 。
portant; overflow-wrap: break-word !important;">解决办法:
portant; overflow-wrap: break-word !important;">首先从新输入用户名密码试一下如不行,检查password输入有没有问题检查无误后,联系综合员验证用户名密码查看拨号信息、解绑 。
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">9、PON灯长亮连接宽带提示678远程计算机无响应
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">网线连接LAN口错误、终端光猫问题、用户电脑问题、上层骨干网络问题 。
portant; overflow-wrap: break-word !important;">解决办法:
portant; overflow-wrap: break-word !important;">目前的4口终端只有LAN1口能用,确认无误后用自带笔记本测试连接正常,证实用户电脑有问题 。假如不行请与督导联系查看设备有无问题,假如没问题请和督导说一下更换终端请他修改一下数据 。
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">10、光猫注册30%以下提示注册OLT不成功
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">机房、板卡
portant; overflow-wrap: break-word !important;">解决办法:
portant; overflow-wrap: break-word !important;">机房光纤端口重启,不行就板卡复位(板卡复位后该pon口下全部用户会掉线请慎用)
portant; overflow-wrap: break-word !important; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px;">11、光猫注册50%以下提示连接平台超时
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">光猫数据配置问题
portant; overflow-wrap: break-word !important;">解决办法:portant; overflow-wrap: break-word !important;">更换光猫
portant; overflow-wrap: break-word !important; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">portant; overflow-wrap: break-word !important;">12、光猫注册80%以后提示注册ITMS平台成功,业务下发失败
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">光猫无问题
portant; overflow-wrap: break-word !important; color: rgb(217, 33, 66);">portant; overflow-wrap: break-word !important;">解决办法:portant; overflow-wrap: break-word !important;">与机房联系,光猫有绑定解绑;没绑就复位
portant; overflow-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; text-indent: 34px; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">13、测速达不到200M
portant; overflow-wrap: break-word !important;">原因:portant; overflow-wrap: break-word !important;">网线、电脑网卡、路由器
portant; overflow-wrap: break-word !important;">解决办法:
【ONU光猫使用的13个问题:los灯为什么不亮?】portant; overflow-wrap: break-word !important;">检查网线是否为超5类或6类线;电脑网卡是否是千兆网卡;路由器是否是千兆路由器 。